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Google Rating
4.7
Based on 79 reviews
Broadpoint Properties - Property Management & Sales
4.7
claudia ruiz
18:06 18 Aug 23
I recently had the pleasure to work with Broadpoint Properties, specifically with Eder Contreras he helped us purchase our first home. Working with Eder was amazing, he guided us throughall the steps making it very clear and easy for us, from day one he was very honest and trustful, sure enough he went beyond our expectations. Eder was there 24/7 to answer any doubts and help in all ways. We are very happy, can't say enough good things about my experience, so thank you again for everything Eder!Definitely recommending Eder & his team.
Jeff Morton
19:17 13 Jul 23
Great to work with this group and Rachel Tourtillotte, in particular, is such a pleasure to work with.
Briana Carswell
03:37 21 Jun 23
I've been with this management company a couple months now. They were very quick to send someone to fix a problem we had. Great communication and overall zero problems. I'm very happy so far!
Geo Kep
18:11 02 Jun 23
Broadpoint has completely fulfilled my expectations as our property's manager, and Melissa and the staff are very knowledgeable and timely.
Mikel Arroyo
15:55 17 May 23
DO NOT GO WITH THIS PROPERTY MANAGEMENT COMPANY!!! Beware Beware!!! From the start of the showing the agent showing you the listing will have no clue of any knowledge on the property. They have you reach out to the property manager which is RACHEL and I reached out multiple times a day and no phone calls back or answers. Then when submitting an application their site was not allowing us to submit the application and when we were in need of HELP nobody was there to assist. Once Rachel answered the phone call after multiple days have gone by and the listing was coincidentally no longer available she was VERY UNPROFESSIONAL and flat out rude. Everything was shady about this management and how this business is ran. I AM SHOCKED on how they have this good of a rating for this business. Javier who is the Business manager was also not very helpful with fixing the issue as this whole situation was handled very poorly. If i could give ZERO stars I WOUILD!DO NOT GO WITH THIS COMPANY WHEN LOOKING FOR PROPERTIES!!!
Daniel Sánchez del Río
21:49 22 Jan 23
It was really nice to work with the team of Melissa and Javier, they’re really professional and efficient. I was looking for a property and they show me the one it was meant for me. Definitely if your looking for experts on real estate and property management, they’re great. Thank you so much guys! I’m really happy.
Laries85
02:21 28 Oct 22
I was interested in renting a house from them while we start looking into buying our own home and we did the application asked for 3 times rent clearly over qualified for this house with good credit scores we wanted to do it the right way and include my teen that just turned 18 and finished high school 3 months ago we put him on the application and because it asked that all 18 year Old must pay for an application as well we don't want to lie and show him this is what it is in life when u become an adult they didnt proceed with the application because he needed a goverment issued ID and a credit score of 680 what teenager at 18 has a credit score of 680 or better so it doesn't matter if u make a million dollars a month they won't rent to u because ur teenager doesn't have credit
Richard Montaño
23:09 21 Oct 22
I have been working with Broadpoint Properties for 4 years now on several transactions and they have been the example of professionalism on every one of them. I have seen how hard they work to get the best deal and terms for their clients. They go above and beyond to make the process easy for their buyers. I can't say enough about the great team they have at Broadpoint. I highly recommend working with them.
Dustin Thompson
18:00 21 Oct 22
We listed my in-laws home with Eder Contreras and we cant say enough good things about him. He went way above and beyond not only our expectations, but his responsibilities as a realtor as well. He was in non stop communication with us making sure that we understood the process, and he did everything in his power to make the transaction go as smoothly as possible. Thank you again for everything Eder! You are the best!
Vince Luchetta
02:27 17 Jun 22
Broadpoint sales had taken the lead on the sale of our house and we were treated with the upmost respect. The constant communication ensured us that, as a client, we mattered to our agent. A great peace of mind during our sale.
Denise McAndrews, Career Education Specialist
02:23 17 Jun 22
Broadpoint real estate agency was responsible for the listing and sale of my mother’s home after my mother went into assisted living. The agent was thorough, always quick to answer questions and provided regular progress reports on all phases from pre listing, preparing the home for sale, staging, advertising and listing through the offers, contract, and final closure. She even went above the call of her role by actively locating, over-seeing, and communicating with third party vendors as the home was being made ready for sale. Ultimately, she negotiated well to get an above asking price. All of this was done with kindness, an emphasis on ethics, details and in my family’s best interest as well as fairness to the process and others involved. I would highly recommend Broadpoint. As an aside, I have met two other agents at Broadpoint over the last two years. Each represent unique gifts, personalities and diversity. Thanks Broadpoint staff, especially our agent, Bethany, for making this whole process easy!
Daniel Vargas CDLM
22:58 30 Apr 22
If you are looking to buy, rent or a property management company, the best option is Broadpoint Properties, Melissa and Javier with a great team of professionals in the area of Escondido CA will guide you to obtain the best deals.
Rebeca Flores Zavala
18:06 30 Apr 22
I highly recommend Breakpoint Properties if your looking for a house or if your looking for someone to manage you're property in Escondido, Melissa and Javier Zavala team are the best option for property management and also for real estate sales. They are such an amazing team, ultra dedicated.They make so easy everything, answering every question, and taking care of every detail.Thank you guys for everything!
Ia Fernanda Martínez Moran
21:57 26 Apr 22
I highly recommend choosing Broadpoint Properties, the team handles many duties that you don’t have to worry about, it’s easy working with them I’m so happy with the results.
German flores zavala
16:44 24 Apr 22
I have known the property management team in Escondido for many years; they are professional and provide top notch property management services in Escondido and beyond.
Katie-Jay Simmons
21:35 21 Apr 22
Rachel at Broadpoint is incredibly patient, helpful, and friendly. Excellent service and straightforward processes
Cintia Rodriguez
20:10 31 Mar 22
I really enjoy working with the team at Broadpoint Properties for both property management and real estate sales. The property management team handles duties such as the collection of rent and maintenance. The sales agents are very professional and easily accessible to answer any questions or concerns. I highly recommend choosing Broadpoint Properties.
Ruby & Jerry Rose
17:19 31 Mar 22
My experience with Broadpoint Properties as my property manager in Escondido has been fantastic. They collect the rent from all the tenants and also coordinate maintenance on the units. My wife and I have used their services for years and we appreciate their responsiveness, attention to detail, and professionalism.
Ruby Rose
17:17 31 Mar 22
Broadpoint Properties currently conducts property management services for me and has helped me buy and sell at least 5 homes over the years. They are very honest and professional. They collect the rent and handle all the maintenance coordination for all of the tenants. While real estate sales and property management seem to be very stressful, they seem to do and say all the right things so that everything goes very smoothly. I would definitely recommend their services.
Elyas Daud
00:08 11 Feb 22
Working with Melissa and the team at Broadpoint Properties has been nothing short of amazing. Their dedication and investment to servicing all their landlords and tenants are exceptional! Highly recommend Melissa for all your Real Estate needs.
Trevor Yerkey
23:11 05 Feb 22
We purchased our home with Eder Contreras in March of last year after trying for months before with a different realtor without success. He was extremely knowledgeable of the Escondido area and had a good grasp on the market which dictated our initial offer price. Our offer was accepted first try with helpful tips from Eder. He was helpful and professional throughout the home buying process. Also, this guy always looks great, never caught him in the same suit twice!After our house closed, Eder continued to be a great help when it came to refinancing advice. Over all a great experience.
Alex Flores
16:34 28 Jan 22
As an investor, I've been involved with around 350 real estate transactions. I’ve seen the good, the bad, and the great. I've worked closely with Eric Contreras on Javier Zavala's team and I can honestly say they are “the great”. I’m fortunate enough to work with them on the purchase side as a buyer and as a seller as well, so I got to see how they operate on both sides. They got me top dollar for my house! Excellent response time and communication. They know what they are doing from beginning to end. This is a relationship/people business and I hope to maintain the great working relationship we have with both Eric Contreras and Javier Zavala. I highly highly recommend them!
Hector Jaramillo
19:09 15 Nov 21
Had an opportunity to work with Jesse Ramirez. He is very professional, personable and very informative. He works will with clients and would recommend him to all and anyone looking to purchase a home. Jesse is knowledgeable and did a really great job.
Javan Carbonero
19:44 10 Nov 21
Great company to work with. Very knowledgeable and helpful. They definitely take care of their clients. Highly recommend them.
Daniil shichkov
18:13 17 Oct 21
I had the pleasure to work with Eder to purchase and sell my house in Escondido. He did an amazing job helping me with all the paperwork and walking though the process of purchasing and selling a house. If you are a first time home buyer, an experience home buyer or and invers I highly recommend Broadpoint properties. If you are an investor Melissa and Rachel are an amazing team that managed my rental property with no issues. I couldn't have asked for a better all around team that helped me purchase, manage and sell my property.
Randall Fowler
20:12 30 Sep 21
I have used Broadpoint Properties to buy 2 houses now. They are amazing. They would answer my calls day and night. They made everything very smooth. I sold a house and bought a new one in 1 month which is very fast. I want to personally thank them for their hard work and dedication. I live in New Mexico and they are in California and I am not associated with them in any way; so this review is not biased. Just wanted to give them the high marks they deserve.
Miguel R Martinez
18:15 10 Aug 21
If I could give them a negative I would give them a negative 10Having prospect tenants waiting forever and not professional at all. waited over 4 weeks for an answer on a property.Have never been treated with such discrimination, very Suttle how they do it. Very slick worst people to have ever encountered
Nicole Rajek
20:37 12 Jul 21
Melissa is the best! We moved from another state and she found us our first home in California and continues to take care of us as we are looking for a new place. The company is always so professional and ensures you are always kept up to date.
Astinne Twamley
00:32 17 Jun 21
The best ever! As a tenant, this is the easiest property management I've ever worked with!
D Benson
20:58 16 Jun 21
Everyone at Broadpoint properties is very professional and knowledgeable. We had a great experience and will be recommending them to our friends and families.
melissa williams
20:20 16 Jun 21
Experience you can trust! I have complete confidence that this property management team can efficiently handle all my requests related to my property. They are professional and always have my best interests in mind. I would definitely recommend their services to other property owners.
Jesse Ramirez
19:26 16 Jun 21
The property management team was very professional and responsive with my questions and concerns. They helped me navigate and learn more about CA tenant law. There speed and attentiveness was second to none.
Sunita Babbar
18:42 12 Jun 21
Signed with Broadpoint a few months ago to manage my rental properties. I had complaints with my previous management from my tenants due to delays in addressing their issues. The broadpoint team is responsive, reliable on following up and providing detailed reports including balance sheets I can access anytime. Overall, they made my life significantly easier and took away the stress of managing the rental day to day demands
E.J. Mora
01:06 12 Jun 21
Absolutely top notch! Extremely professional organization, they know what they’re doing. Hiring Broadpoint was the best decision I ever made!
Nick Cormier
12:32 10 Jun 21
Broadpoint has been wonderful to work with. They have been extremely attentive and responsive to our maintenance needs since we moved in.
Mahmoud El Nayal
20:42 13 Apr 21
Absolutely amazing team and most importantly Melissa has been terrific. I have multiple properties each managed by a different property management company in SD. From my years of experience this one is the best. They are responsive and do what needs to be done. Clear up front fees and no hidden charges afterwards. Very happy to be working with this team.
Ann Carbonel
20:43 29 Mar 21
It was a pleasure working with Rachel Tourtillotte and Melissa Zavala. Communication was alway open and clear from the transition from owner to Broadpoint, to repairs, and from the time our lease ended. Despite the pandemic, we didn’t experience any hiccups and were readily available for any questions we may have. I would highly recommend home owners and renter in using their services.
Matt Danner
16:20 13 Mar 21
Broadpoint has managed our property for two years so far while we are living overseas. They charge less than other companies we’ve used but provide superior service. They quickly found a quality tenant and have done an excellent job of meeting our tenant’s needs while also ensuring that our property is properly maintained. We receive timely and professional communication when required, but Broadpoint very capably handles all coordination for repairs, pest treatment, and other routine matters. I highly recommend this excellent company. You will sleep well knowing that your property is in good hands.
Vy Nguyen
22:04 04 Mar 21
I'm not sure where to start about how amazing Eder Contreras and the Broadpoint Properties team is! Eder has been a tremendous help on helping my parents sell their house. Not only he got their house appraised and sold $40k over asking price, he was also there every single steps of the way to make the process go as smooth as possible. Eder explains everything to us so we have a very firm grasped of the process.With my parents' language barrier and lack of knowledge in technology, Eder was willing and happily drive over to their house every single time to explain all the paperworks and show them how to fill them out correctly. He was so patient with them. Not only that, Eder also helped us out while we were remodeling and when my parents were moving. I mean, what other realtor do you know that would go above and beyond like this? I worked with a few before Eder, and they were pale in comparison.If you're looking for a realtor, look no further. Eder is not only the best, he's also very detailed oriented and willing to go above and beyond. I will always recommend him to everyone I know and he's the only realtor I will use in the future!
Evan Rose
21:52 14 Feb 21
I have known Javier and Melissa and the team at Broadpoint Properties for several years, and I can honestly say that their ethics and professionalism is top notch. Their Escondido property management services and real estate sales group is detail oriented, friendly, and has great communication. I would highly recommend them.
CJ Brogan
20:23 12 Feb 21
I have pretty much seen it all when it comes to property management. Broadpoint Properties in Escondido, CA definitely goes the extra mile for their tenants and property owners. Their website is beautiful, full of information, and easy to navigate .Their Tenant/Owner Portal puts everything at your fingertips. If you are looking for a premier Escondido Property Management and real estate sales team, look no further!
Michelle Galan
01:49 31 Dec 20
Trustworthy, they were able to sell my condo very quickly and I got the price that I wanted! Quick, easy, and very transparent. What more could I ask for? Nothing, they were great!! Thank you Javier and Eder!
Leslie Culver
00:20 09 Jun 20
Melissa and Rachel are fabulous to work with! Their expertise and knowledge was so valuable and lifted a huge burden off of us, particularly as first-time landlords. We are confident our property is in good hands!
ruben lopez
19:32 13 Jan 20
I have recently worked with Broadpoint Properties. They have been in constant contact, responded promptly, and answered any question I may have had. The staff has been welcoming and warm making me feel like they truly appreciated my business. i would highly recommend Broadpoint Properties for any of your home needs and I will be a return client when the need arises. Thank you!
Cinthia Aguilar
21:52 09 Dec 19
I personally like how Melissa calls whenever we need to do an immediate repair and emails for other minimal repairs.
Anitteb Znieh Znieh
23:44 07 Dec 19
Superb professionalism without loosing the human touch. Friendly and efficient service. Very observant for the intricacies and fine details of the property in question, which can become extremely important. Tolerance and understanding of human nature as well as having a heart for animals. I highly recommend the expert service of this wonderful and always reliable institution. The offices are also very inviting and exquisitely designed. I, along with family members, thoroughly enjoyed working with Broadpoint Properties staff, especially Melissa and Rachel in Escondido, and still do!
Chris Biggin
06:39 04 Apr 19
This is the second time we've used Broadpoint and my wife and I have had a fantastic experience every time. The whole process, both times was painless and so quick. Javier helped us understand the myriad of house buying and put everything in layman's terms to ensure we were all aligned and on the same page. We highly recommend the team and a huge thank you to the team for all their hard work!!
Omar Hashimi
22:49 12 Feb 19
Closed a 1.5M deal in Encinitas with Javier Zavala of Broadpoint Properties. He was supposed to help me cover rent-back costs for my buyer, we did a "handshake" deal with Javier promising to cover a very small amount. After the deal he took off and avoided payment. Bad company representation. I will never do another transaction with Javier Zavala or Broadpoint Properties. Buyer beware--get everything from this company in writing and signed. Do no take a verbal confirmation.Javier was the agent who suggested the “handshake deal” not me. I wanted everything in writing but he refused. Do not try to brush off your shady dealings outside of escrow on me. I was mislead by Javier Zavala.
Andrew Partin
15:09 09 May 18
Rented from Broadpoint for a year while we lived in Escondido and had a really good experience. The staff there was always friendly and helpful when we had questions/concerns or needed anything at all. I would definitely recommend them!
Rachel Ivy
21:24 25 Apr 18
I’ve worked at Broadpoint Properties for over a year and couldn’t be happier. They strive to give me the knowledge I need to further my career, my opinion is valued, and everyone here is very friendly and knows their stuff.
John A Pavlik
19:10 14 Jan 18
A wonderful and very knowledgeable staff that will not hesitate to work on your behalf to get you the real estate that you want.
Rob Klein
17:15 14 Aug 16
Javier, Melissa and their team of professionals are great--knowledgeable, hard working and friendly. I love working with them!
John Frix
04:28 22 Mar 13
We had a great experience with Broadpoint Properties and the professional team that works at this place. They helped us buy not only our home but also a couple of investment units in the Escondido area. They communicated with us extensively and provided valuable advice and information while listening to our needs. They were incredibly energetic and enthusiastic meeting multiple times at various locations (besides their beautiful, state-of-art facility on 2nd Ave in Escondido) to show us a great array of purchasing options. They were always easy-going, open, and honest, and never pushy as I've heard some brokers can be. Two of the 3 purchases arranged with their help happened to be short sale transactions and to be honest the Broadpoint Properties staff is very very knowledgeable in this area. They even help other real estate brokers throughout the nation with short sale negotiations. Also, they were a very good fit for us because they also manage an inhouse property management operation that is very affordable. I would definitely recommend Broadpoint Properties and their affiliated businesses Short Sale Expeditor and their Property Management division. Congratulations!
Ginny Lacey Gorman
19:24 20 Feb 13
I first came in contact with Melissa Zavala a couple of years ago when I was stressing over short sale closings. Since she appeared to be the good Queen of short sale know how I reached out to her at Broadpoint Properties for assistance. Phew!! I was so glad I found her, she has the contacts and know how to close all sales and her help was invaluable.Wish I had come in contact with her sooner is all I can say. Sellers would be smart to reach out to her and her staff for all home sales and especially short sales. I have gotten to know her and her love for her real estate business and wanting to deliver exceptional service to her clients. Getting it done right is her motto. If you are in Escondido CA area, call her and you will see that her intuitive nature works well for her clients. She sells homes and sells them well. My referrals in the Escondido area go to Melissa to ensure my clients are handled right. Looking for the right agent? You have definitely found her.
Ralph Gorgoglione
15:38 11 Feb 13
Melissa is probably one of, if not the most, excellent agents and short sale facilitators I know. I'm always bouncing "what-if" scenarios off of her over the phone, and getting suggestions from her whenever I have short sale drama!I've closed over 70+ short sale transactions, and based on my experience, Melissa knows her stuff, cold.........
Carla Muss-Jacobs
23:23 10 Feb 13
Melissa Zavala at Broadpoint Properties is one of the most experienced and knowledgable agents in the San Degon, Riverside County and Escondido California real estate markets. I've been following her blogs for years, having met her personally at a real estate conference. She is a rare blend of professional, skilled, experineced as well as being a genuinely nice person.
Jane Peters
22:20 10 Feb 13
Melissa is one of the most knowledgeable and passionate people I have come across in the world of real estate. She easily shares her knowledge and I would not hesitate to use her services . Buyers and sellers, you will be in the best hands.
Yelp Rating
4.5
Based on 24 reviews
Broadpoint Properties
4.5
Mikel A.
09:02 17 May 23
DO NOT GO WITH THIS PROPERTY MANAGEMENT COMPANY!!! Beware Beware!!! From the start of the showing the agent showing you the listing will have no clue of any...
Jody B.
13:58 19 Nov 22
I have been working with Seb during my initial rental application process. He has been very honest, upfront and quick to respond! In today's stressful...
Tanya K.
09:36 26 Apr 22
Broadpoint Properties is a fantastic company that handles all things real estate, short sales, and property management. They are extremely professional and...
Alex F.
08:40 28 Jan 22
As an investor, I've been involved with around 350 real estate transactions. I've seen the good, the bad, and the great. I've worked closely with Eder...
Kirsten A.
09:12 18 Nov 21
Rachel and everyone else who we have been in contact with at Broadpoint properties have been so fantastic. We have had them as our property manager coming...
Vyolet N.
14:05 04 Mar 21
I'm not sure where to start about how amazing Eder Contreras and the Broadpoint Properties team are! Eder has been a tremendous help in helping my parents...
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While our real estate and property management headquarters are located in North San Diego County, our agents reside throughout San Diego and Riverside communities and we have specialists for all areas of both counties. From Encinitas, Carlsbad, Escondido, San Marcos, Vista, Oceanside, and Valley Center all the way to the Mexican border, we have an agent to help.
Moving out of the area? We can help with that too! Broadpoint Properties is an exclusive member of Referral Exchange, a national network of leading agents throughout the United States. We can help you identify a top agent in another city or state if you need one.
About Broadpoint
Broadpoint Properties is a full-service real estate brokerage and property management company in North San Diego County. We serve home buyers, home sellers, and landlords throughout the San Diego and Riverside Counties. Our company is devoted to representing you. We believe that representing a client and closing a real estate transaction correctly is an art form.
With Broadpoint Properties, clients can feel comfortable knowing that they have an experienced team supporting them throughout every step of the process. We can help provide the most smooth and efficient real estate experience possible.
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